how to clear your cookies and browser cache

Why clear the browser cache?

The browser cache is temporary storage location in your browser that stores copies of files and data to speed up the loading process. However, when websites are updated and files assets change, sometimes cached files can cause problems such as the page not loading correctly or older versions of the webpages being shown. Clearing the browser cache deletes any old files being loaded by your browser, and refreshes to display the most up to date web information.

Clearing the cache

The most common browsers are Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Each browser has its own specific cache, and location to clear them. Find the browser you are using below, and follow the instructions to clear the browser cache.

 browser icons

  • Google Chrome
    1. Click the Tools menu in the top right of Chrome.
      Chrome tools menu
    2. Select Delete Browsing History...
    3. Set the Time Range to All Time, and check the boxes for Cookies and other site data and Cached Images and files.

      Chrome delete cache

    4. Select Delete from this device.
    5. Close and and re-open Chrome for the changes to take affect.
  • Mozilla Firefox
    1. Click the Tools menu in the top right of Firefox.

      Firefox tools menu

    2. Select History.
    3. In the menu, select Clear Recent History.
    4. Set the Time Range to Everything, and check the boxes for Cookies and site data and Temporary Cached files and pages

      Firefox delete cache

    5. Select OK.
    6. Close and and re-open Firefox for the changes to take affect.
  • Microsoft Edge
    1. Click the Tools menu in the top right of Edge.

      Edge tools menu

    2. Select Delete Browsing Data.
    3. Set the Time Range to All Time, and check the boxes for Cookies and other site data and Cached Images and files.

      Edge delete cache

    4. Select Clear Now.
    5. Close and and re-open Edge for the changes to take affect.
  • Safari
    1. Select Safari in the top menu bar.

      Safari tools menu

    2. Select Settings.
    3. In the menu, select the Privacy tab.

      Safari manage menu

    4. Select Manage Website Data...
    5. Click Remove All.

      Safari delete cache

    6. Click Remove Now.
    7. Select Safari in the top menu bar.
    8. Select Quit, then re-open Safari for the changes to take affect.